| Posted at 08:51 1 Dec 2008 by edmundo sento se | Rating: 10 |
| very good hotel!!! | |
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| Posted at 11:29 23 Nov 2008 by sue | Rating: 10 |
| Great location. Room good size considering there was 3 of us. The staff couldn't have been friendlier or more helpful. I have stayed in other hotels in London and i would certainly return to this hotel again as it was one of the cleanest ,warmest friendliest hotels in London | |
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| Posted at 02:11 18 Nov 2008 by Bruce keillor | Rating: 9 |
| Excellent staff, good location, good value | |
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| Posted at 12:28 3 Nov 2008 by JS | Rating: 3 |
| Wish I'd read these other comments before I booked for this Hotel: On arrival I asked for details about room service. I was told there was a folder with details in my room. I had looked for one, there was not. I was then told that during the hours the bar was open, I could get drinks delivered to the room. When I asked about food the reply from the receptionist was: "Well, we can phone for a pizza if you like, or there's a supermarket across the road and we can give you a knife and fork." When I asked about internet connection - I was given an access code, but there is only wireless reception on the ground floor. So I had to sit in the lobby with people walking past whilst I checked my emails! The room was fine, not noisy, and was quite comfotable, but small and a bit shabby. Our 'double' was two single beds put together, my other half spent most of his time stuck down the crack in the middle. Also the duvet didn't reach all the way across. Also, one evening we came back at around midnight to find no towels in the room. A grumpy receptionist did however bring some up for us. In short: the hotel is pleasant, and in a good location, but definatley not worth the money I paid, and the staff we less than helpful. |
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| Posted at 11:45 13 Sep 2008 by tom from UK | Rating: 1 |
| I booked online two nights/single based on their internet ads. Despite of their promise the room was extremly small, the noise unbearable due to the lack of double glazing. The shower was too litle and slippery. I am a normal size guy but it was extremly difficult for me to use the toilett because the basin was fixed just very close to it. My complaint was not listened: they did not offer me alternative room. I guess that nothing will change until somebody will be injuried in this minor rooms due to the lack of place. Not recommended | |
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| Posted at 12:04 3 Jun 2008 by SUSAN GOW | Rating: 7 |
| The hotel was in a great location - an easy walk to the station, supermarket and restaurants. We stayed in a double deluxe room and the room was clean and comfortable but I felt it needed a bit of sprucing up. My main criticism was the unprofessional attitude of the staff. We were just given a sheet to fill in on arrival and told where our room was -- surely a smile isn't too much to ask for. We stayed for 3 nights and not once did we feel welcome. The staff serving breakfast were also very unfriendly. Our stay could have been made more pleasant with some staff who |
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| Posted at 09:22 15 May 2008 by seup | Rating: 5 |
| The hotel was nice, well located in the Picadilly line. The service was good but the first room we've been given was too noisy so we asked for a less noisy one. It was less noisy but the room was too small and especially the bathroom. The curtains should protect better from the light. | |
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| Posted at 10:44 8 May 2008 by Claire | Rating: 4 |
| I was disappointed with my overall stay. The photos look great on the website and I chose to stay in a Double Deluxe room. It took a while to get in the door to begin with, then I was quite amazed by the room. It was actually twin beds pushed together. The room seemed wuite small, and the bathroom - well, it was the size of a matchbox! My chin was virtually on the sink when using the toilet. Very uncomfortable. The noise from outside was constant, therefore I had no sleep whatsoever. There was a lack of plug sockets. I had to move the kettle from the table to the TV, just plug it in. No biscuits either! The bar was different, though there didn't seem to be much atmosphere. The lack of any snacks available (Ie. none) was disappointing. The only thing I enjoyed about the stay was it was a short walk to the tube station! | |
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| Posted at 07:05 3 May 2005 by Hayley | Rating: 10 |
| stayed in lots of hotels in London through this web site and this is by far the best! The room was huge and very trendy, the staff were friendly and helpful and the hotel was ideally located 2min walk from Gloucester Road Tube! Absolutely no complaints!! |
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| Posted at 08:14 25 Apr 2005 by Dave S | Rating: 8 |
| I must say that I enjoyed my stay (three nights in April 2005). Room was indeed a bit small, but the big bed was comfortable. The continental breakfast and coffee was good, too. My two complaints are: (1) the closet should have shelves to put ones clothes and other items (closet had no shelves at all) and (2) the bathroon could use a towel rack/hanger, especially for the hand towel(s). One hook behind the bathroom door is not nearly enough, especially with two people in the room. But all in all, I had a great stay. And it is just a five-minute walk from the Gloucester Road subway station. Very convenient. Restaurants and a grocery store nearby, too. |
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| Posted at 08:19 13 Nov 2003 by julie | Rating: 8 |
| stayed here last year - very impressed. rooms small but trendy. For the price and excellent choice. Would like to stay again but fully booked! |
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| Posted at 07:41 2 Nov 2003 by SS | Rating: 10 |
| I've seen a lot of London hotels and think this one really stands out. Had a wonderful two week stay. Had booked an "urban suite" but downgraded when I got there b/c the less expensive rooms were just as nice. The beautiful Victorian building provides high ceilings with wonderful crown moulding. The beds are large with nice fluffy white duvets and pillows. My 2nd floor room had floor to ceiling glass french doors for windows. These features, together with a small but clean modern bath and really sweet staff made for a bright, airy, comfortable room that I was happy to call home for 2 weeks. It's true the staff is on the young and inexperienced side, but they are very nice and they do know what they're doing--they handled changes with my room booking with fine competence. Lastly, the ground floor bar area is a nice place to relax in the evening. Great Indian food and internet cafe across the street. 2 min walk to Gloucester tube. Need I say more? | |
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| Posted at 03:05 11 Jun 2003 by Zoe Stringer | Rating: 10 |
| Stayed there for two nights. Brilliant hotel with very friendly staff. You must stop there if you visit London. Excellent value for money too. | |
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| Posted at 03:16 14 May 2003 by Mona | Rating: 5 |
| Thanks. I just came back from London, stayed two nights in kensington rooms hotels. It was nice but some effort needs to be done on the cleaning part. Very young people with little hotel management experience seem to be running the hotel. It is a pitty because all this hotel needs is a bit of professionalism and some work in the bathroom and possibly tea in the room like the holiday INN. Thanks for the bookings Mona |
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| Posted at 03:49 16 Apr 2003 by joanna huisman | Rating: 4 |
| The room was too small, the minimalist style even in the room is a bit too much.Too Bare. A street side room without double glazing is very very noisy, especially on a saturday night!! The beds were good, the linen clean, but hardly any space to walk an move around. Location perfect, but with such a small room not really value for money. |
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| Posted at 01:08 4 Feb 2003 by Jen | Rating: 7 |
| had an interior double room on 2 level. Street noise was minimal. Rooms not sound proof so if you're speaking louder than usual, sneezing, blowing your nose, etc., your next door neighbours could hear! Sheets were clean. The shower was very small. Bed was a good size but area to move about within the room is limited. Overall a pretty neat hotel with easy access to tube, Knightsbridge, supermarket | |
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| Posted at 03:50 23 Jan 2003 by Helen Ma | Rating: 8 |
| I think the hotel was excellent value for the price I paid considering some other hotels I have visited in London. It's small but the beds are comfortable and smart. I like the modern image and thought the staff were friendly and helpful. |
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| Posted at 06:48 11 Dec 2002 by Dave | Rating: 7 |
| not bad for the price, we had an internal room - so no noise problems just VERY warm. good location, friendly staff, liked the bar - good range of spirits!! would stay here again. | |
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| Posted at 10:27 3 Dec 2002 by psch | Rating: 4 |
| Great potential, but poorly executed. The first room we were offered was so small,you pratically had to enter sideways; to open a suitcase would have been impossible. After checking out their "Urban Studio", which was actually a normal size room, but compared to their regular rooms big indeed, we were changed to a slightly bigger room. No water during our stay for one night and a whole day,which also affected the heating and that at the end of November. The linen was average and we only had 2 towels. It could be a great hotel with more attention to the details. Location is great with only a 2 min. walk to the tube, where you have 3 lines. | |
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